Activate Change: You Can Change Your Spots

Negotiation Skills

This course looks at why we need to negotiate, how we negotiate, and to show you that both parties can win when negotiating. The course is made up of practical exercises to allow you to develop the skills.

Course includes

  • Working towards a win-win situation
  • What is negotiating?
  • Dealing with objections
  • Communication skills
  • Understanding what the customer really wants

This course is suitable for anyone who feels that they can sell the product or themselves but has difficulty in closing the sale. Maybe you know that the customer wins and you lose.

First Aid Essentials

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